Of creatives describe their client relationships as “difficult”
Of clients will consider switching Agencies in the next 6 months
Account managers say waiting for feedback slows down their team
Designs and mockups
Videos and commercials
Websites and UX design
Social media posts
Blog articles
Emails and CRM
Automate your workflow with our native and custom Zapier integrations.
Assign review tasks to your teammates and track file statuses in your project management tool.
Share files, comments, and review decisions in your favorite channels and spaces.
Upload files and see comments in your content creation tools, so you can iterate and get approval faster.
Create custom integrations in Zapier, turn marketing request forms into projects, and more.
What is a client feedback tool?
Client feedback software creates a central hub where you can collaborate, gather feedback, and get creative work signed off by your clients. Rather than spending hours combing your email inbox for client feedback, you can see all comments in one place.
What are the benefits of client feedback software for my agency?
The right client feedback tool allows you to see the status of all your client projects at a glance and keep track of where approval is needed. Consolidating all feedback in one dashboard makes it easier to collect client feedback (without the chaos of neverending email threads). As a result, you can speed up content reviews and reduce follow-up questions by having clients leave contextual feedback directly on creative assets.
What’s the difference between a client feedback tool and general project management software?
Client feedback tools are specifically designed for managing complex workflows with multiple stakeholders and a high volume of assets. Most agencies fit this description. For example, with Filestage, you can leave in-context feedback on assets, auto-compare content versions to confirm all changes are made, automate manual tasks to scale content production, and manage all assets and feedback in one place. By contrast, feedback still needs to be managed outside of a general project management tool. It’s also difficult to create custom workflows for complex review processes.
What types of files can I review with Filestage?
Filestage allows you to review design files, documents, images, videos, websites, and more. You can find a full list of our supported file types here.
How can I protect content files during the review process?
One of the biggest risks for agencies is having creative work land in the wrong hands. This is hard to control when sharing files by email. To combat this, we offer security features to give you full control over the review process, including password protection and restricted downloads. These features give you and your clients the peace of mind that your creative work is kept confidential.
How long does it take to get set up with Filestage?
In most cases, we can have you up and running in less than a day. Our team will support you in building a custom workflow template for your projects so you can start reviewing files immediately. Once you upload your first project, you simply invite your clients as reviewers or send them the review link and they can begin leaving feedback.
